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Outsource Email Support Services with Connectiq

Every organization receives a ton of emails daily from its customers or partners around the globe. Because of the number of emails, organizations are not able to respond to all of them as quickly as they should have. That’s where Conncetiq comes forward as one of the best offshore email support services to offer help for all such companies. It is important to mention that outsourcing email support services can help to respond to your customers’ emails quickly and accurately. Eventually, this helps you to focus on various important areas of your business.

Professionals associated with Connectiq are well equipped with the necessary email support skills to handle every query that comes from your customers. We address all the emails right away as soon as they are received by our support team. If you haven’t decided yet to hire us as your email support service provider, you’re probably missing out on customer satisfaction, as well as customer loyalty.

Our Email Support Services Include:

After-sales Service

  • Refunds related queries
  • Warranty-related queries
  • Dispatch and delivery related queries
  • Providing information about the product/service
  • Order-related queries
  • Returns and exchange processing

Application Support Service

  • Hardware support services
  • Network support services
  • Remote IT support services
  • Broadband support services
  • Queries around installation and usage
  • Product or service activation/registration
  • Support for consumer electronics

Our Customer Services

  • Customer retention and engagement services
  • Complaint management services
  • Customer loyalty management services
  • Grievance resolution services

Revenue Management Services

  • Billing and invoicing support services
  • Debt collection
  • Order processing
  • Order management
  • Claims processing

Why Choose Connectiq as your Email Support Service Provider:

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Quick response to customers’ queries

We are fully aware of the mindset of customers when it comes to query resolution. As a business, you should know that customers want to get their queries solved as soon as possible. That’s why we are lashed with some of the best and skillful email support team that provides a quick and accurate response to your customers’ query.

Highly experienced email support team

All the members of our email support services team are highly experienced to offer the best-in-class services that you’re looking for.

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Better tracking and management

As soon as you hire us as your offshore email support services company, we start installing and maintaining various tools to ease the whole process. With that, we plan to increase the efficiency of our email support team.

We respect customers’ privacy

Connectiq’s email support team ensures that all the information acquired by us remains safe and secure in our hands.

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Affordable email support service

Our email support services are one of the most affordable in the market. In the era where everyone charges a large sum to offer quality service, Connectiq remains an exception by offering services of the same quality at a comparatively lower cost.

Our Clients

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